Our Policies
Welcome to The Championized Policies Page
At The Championized, we are committed to providing you with a seamless and secure shopping experience. This page outlines the various policies that govern our website and ensure your protection and satisfaction. Please take a moment to review these policies carefully. If you have any questions or need further assistance, our contact information is provided at the end of this page.
Our Terms and Conditions outline the rules and regulations for using our website. By accessing or using www.thechampionized.com, you agree to comply with these terms. This section covers topics such as user responsibilities, intellectual property rights, and limitations of liability.
Your privacy is of utmost importance to us. Our Privacy Policy details how we collect, use, and protect your personal information when you visit our website. We are dedicated to safeguarding your data and ensuring transparency about our practices. This section includes information on cookies, data security, and your rights regarding your personal information.
At TheChampionized, we strive to provide efficient and timely shipping services. Below are the details of our shipping policy:
• Expected Shipping Time: Orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days, while expedited shipping options are available at checkout for faster delivery.
• Shipping Costs: Shipping costs are calculated at checkout and are based on the weight and dimensions of the items ordered, as well as the shipping destination.
• International Shipping: We offer international shipping to select countries. Delivery times and shipping costs for international orders will vary based on the destination.
Return Policy
We strive to ensure your complete satisfaction with our products. Our Return/Refund Policy provides clear and comprehensive information on the process for returning items and requesting refunds.
Return Eligibility:
• You have 30 days after receiving your item to request a return.
• Items must be in their original condition, unworn or unused, with tags, and in the original packaging.
• Proof of purchase is required.
How to Start a Return:
1. Contact Us: Email us at info@department3c.com to initiate a return.
2. Return Address: Returns should be sent to:
7937 S Calumet Ave.
Chicago, IL 60619
3. Return Instructions: If your return is accepted, we’ll send you a return shipping label and instructions on how to proceed. Items sent back without first requesting a return will not be accepted.
Damages and Issues:
• Inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect. We will evaluate the issue and make it right.
Exceptions / Non-Returnable Items:
• Certain items cannot be returned, including custom products, personal care goods, hazardous materials, and flammable liquids.
• We also do not accept returns on sale items or gift cards.
• Contact us if you have questions about your specific item.
Exchanges:
• To exchange an item, return the original item and make a separate purchase for the new one.
European Union 14-Day Cooling-Off Period:
• For merchandise shipped into the EU, you have 14 days to cancel or return your order for any reason. Items must be in their original condition, unworn or unused, with tags, and in the original packaging. Proof of purchase is required.
Refunds:
• Once we receive and inspect your return, we will notify you of the refund approval.
• If approved, the refund will be processed to your original payment method within 10 business days.
• If more than 15 business days have passed since approval, contact us at info@department3c.com.
This policy ensures you have a clear understanding of our return and refund process, aligned with the products we offer.
We are here to assist you with any questions or concerns you may have. If you need further information or support, please feel free to reach out to us using the contact details below:
• Email: info@department3c.com
• Phone: +1-331-313-8123
• Address: 7937 S Calumet Ave. Chicago, IL 60619
Thank you for choosing The Championized. We appreciate your trust and are committed to delivering exceptional service and products.